Saturday, February 1, 2020

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Our build took 42 weeks which is apparently 10 weeks longer than normal, and to be expected as Clarendon only want quality trades on their building sites. We made modifications to the floor plan and Clarendon accommodated these requests. The best part was having a specialist kitchen designer which meant we were able to completely redesign the kitchen from standard. The pre-construction process took 5.5months, which we were told was typical for most clients at Clarendon.

clarendon homes customer care

As a further commitment, we’ll also follow up to see if your concern has been resolved to your satisfaction. Speak in confidence to a member of our team for an obligation-free chat about your home care needs. Thank you for taking the time to fill out our online form, we have received your information. If you have built a Clarendon Home and want to access your portal, use the link below. We’re committed to providing the best experience possible.

Festive opening hours

Nothing compares to being in your own home, surrounded by the people and things you love. We know from experience that people stay happier and more independent for longer when they choose to receive care at home. Our business was created from a passion that fuels us still to this day. This is a place where we come to do our best work; each of us driven by the brand, our colleagues and our customers equally.

clarendon homes customer care

If you cannot remember or locate your login details, please complete the required information in the boxes below. Find out more about how we can help you build your new home. Complete the form below and one of our consultants will be in touch. Please complete the form below and we will get back to you as soon as possible. At Clarendon Homes, we value our customers and what they have to say.

Why choose Clarendon Home Care?

Jackie was joined in her journey in 2000 by John Strangwick who brought his business know-how to the company. John is strongly focused on the need for a properly funded social care sector and has met with Members of Parliament at the House of Commons HRH Duke of Wales to further this cause. While many people who set up care companies like ours might think they know what it takes to look after real people and may even feel they can empathise with the life of care workers, Jackie has really lived it. It was her passion that set Clarendon apart back in the early days it’s what continues to make us stand out from the pack even now. Our visiting Home Care service is fully regulated by the CQC and is an alternative to the heavy costs of care homes.

clarendon homes customer care

Kitchen consultant I would consider to be a new employee. Was helpful but would have preferred not to be rushed into things. Our CSC has been diligent in communication, pleasant to talk to, and most importantly acknowledged our emotions when we felt overwhelmed. Nevertheless, we are in the early stages and will keep updating the review per stage. From the get go Clarendon have supplied amazing customer service, our Pre-site CSC was always helpful and patient with all questions we had and got us through quickly and ready to build.

How do I arrange my visiting home care service?

Clarendon Homes and Domaine Homes provide a wide range of home designs and finishes because each customer’s situation and journey is unique – whether it’s the size of their block, budget or their personal style. We build across large areas of New South Wales and Queensland with display homes located in major regions and estates. At Clarendon Homes, we are dedicated to the love of coming home. It’s a feeling that only comes from building homes that families feel completely at home in. We’ve been doing it this way for over 44 years because it’s not just what we do. At Clarendon Homes, we’re committed to providing the best experience possible in home building.

clarendon homes customer care

We built through lockdowns, more rain than sydney had seen is many years, the delays were real, but communication and quality win in the end. We are sorry to hear that you have been having issues with your sales consultant. Yes, you are most welcome to change sales consultants. We have private messaged you asking for your contact details. Originally operating from her own front room, Jackie routinely sacrificed her family life in order to go out and care for people. Jackie juggled her passion for helping others with the business strategy it took to build Clarendon from a small start-up into the successful brand it has become today.

Good overall but there's room for improvement

You have no rights to keep the tender deposite as you have done no work after we paid the money. We are really hopeful that the great experience we already had with Clarendon Homes Pre-construction will continue even after completion. This issue has been addressed with the QLD Operations Manager and is currently with the NSW office. We are very sorry to read about your boundary pegs and would like to look into that matter further. If you could send your contact details to it would be appreciated. We planned to demolish our old home and build a Clarendon Home in its place in South Brisbane .

This is our second home built with Clarendon and we are in process of purchasing another block. With confidence we can say that Clarendon will build our house again. Employees like Adam and Area Supervisor Michael make this company stand above the rest. Our focus is on knowing who our customers are and what they want. We build homes for everyday families, each designed for how they live and what they live for. That’s our path and we don’t deviate; because we know that what we don’t do is just as important as what we do.

Clarendon Homes (page 2 of

For compliments, suggestions or complaints, please submit the form below. The Aspire range is made up of affordable homes with carefully considered, value-for-money inclusions.

clarendon homes customer care

We came out of our session with a visual plan that we hope will soon be realized. A quick guide to getting the most out of ProductReview.com.au when researching home builders. For the best outcome, a lot of planning prior to building is recommended, so here are some tips to help you with choosing a home builder. ProductReview.com.au has an extremely active community reviewing home builders all over Australia. We've harnessed their collective knowledge to deliver a comprehensive list of the top builders in NSW, VIC, QLD, WA and SA, and an overall #1 winner for the country.

This service gives you access to qualified professionals including psychologists, social workers and management coaches. After 43 plus years in business and well over 35,000 homes built, we’re still taking our lead from what Peter Campbell started all those years ago. Our people know that they’re not simply building houses, they’re building modern homes made to last. Understanding the difference is the thing that makes us different.

Each Quarterly Review, we like to recognise the efforts of outstanding staff members in each department. These quarterly rewards days can be for effort dedication or a positive change to the business, always in alignment with our six core values - care, pride, quality, evolution, passion and focus. Unforgettable and fun is usually the order of the day. At the Campbell Property Group, we know that fostering our team through a positive culture is a powerful way to increase job satisfaction and employee engagement.

We understand the trust our customers place in us every day and the responsibility that comes with it. Our impact goes way beyond bricks and mortar that’s why we care so much about our customers’ experience. If you’ve decided on building your new home in South East Queensland, Clarendon Homes has you covered with our extensive building zones.

clarendon homes customer care

Our Live Chat service can put you in touch with one of our trained advisors during our opening hours. Get in touch with our team to discuss our home care options that would most benefit you and your loved ones. Even if you’re not sure what you want right now, give our friendly team a call. We know care can be confusing and we’ll always do our best to help you get the right advice and the right kind of home care that helps you. At Clarendon Home Care we employ the very best carers who are committed to making a real difference to people’s lives. Visiting carers often become a lifeline for those that are feeling isolated or alone.

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